Sales Manager

Key Responsibilities

• Proactively prospect and secure new business for conference services, banquet events, corporate meetings, weddings, and social functions through targeted outreach, networking, and industry partnerships.
• Develop and implement sales strategies to maximize catering revenue, achieve or exceed monthly and annual targets, and grow market share in the luxury hospitality sector.
• Manage the full sales cycle: respond to leads, conduct site tours and showcases, customize proposals, negotiate contracts, and close deals.
• Build and nurture long‑term relationships with corporate clients, event planners, wedding couples, and local/international partners.
• Collaborate with culinary, banquet, and operations teams to ensure seamless event execution, from menu planning and setup to on‑site coordination and post‑event follow‑up.
• Prepare accurate forecasts, reports, and budgets; utilize CRM and event‑management software to track opportunities and performance.
• Stay ahead of industry trends in Florida Keys events, competitor offerings, and innovative catering concepts to maintain a competitive edge.
• Deliver exceptional customer service and resolve issues to create memorable guest experiences and generate repeat and referral business.

• Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field preferred.
• 3–5+ years of proven experience in catering sales, hotel/resort event sales, conference services, or wedding sales (luxury resort or full‑service hotel background highly preferred).
• Strong track record of meeting or exceeding sales targets, driving revenue growth, and building client portfolios.
• Excellent communication, negotiation, and relationship‑building skills with a creative, solutions‑oriented mindset.
• Proficiency in Microsoft Office, CRM systems (e.g., Delphi, Salesforce), and event planning software.
• Knowledge of food and beverage trends, menu development, and banquet operations.
• Ability to thrive in a fast‑paced, seasonal environment with flexibility for evenings and weekends as needed for events.
• Passion for hospitality, Florida Keys lifestyle, and creating extraordinary experiences.

• Competitive salary and performance‑based incentives/commission structure with uncapped earning potential.
• Comprehensive benefits package: medical, dental, vision coverage; 401(k) with match; paid time off (vacation, sick, holidays); tuition reimbursement; pet insurance; free or discounted medications via Teledoc.
• Hotel discounts across properties and resort perks including beach access, marina, spa, and dining discounts.
• Career growth opportunities in a renowned, award‑winning hospitality environment managed by EOS.
• Live and work in a tropical Florida Keys setting with endless outdoor adventures, sunsets, and island vibes.
• Supportive, team‑oriented culture focused on excellence, kindness, and unforgettable experiences.

Hawks Cay Resort is an equal opportunity employer committed to diversity and inclusion.