Valet AM​/PM-JW Marriott Marco

Job Location:

Marco Island Marriott Beach Resort - Marco Island, FL 34145

Salary Range: $11.00 - $14.00 Hourly

Join the AAA Parking family and work as a Valet! Make extra money, meet new people, and provide exceptional service as the first and last point of contact for our guests. We seek individuals with a warm attitude, polished appearance, and a commitment to excellence to ensure a seamless and memorable guest experience.

• 1. Guest Interaction:
  • Greet and welcome all guests in a proper manner.
  • Explain prices and the car retrieval procedure clearly to guests.
  • Open hotel doors for guests and assist with luggage.
  • Offer information about the services and facilities of the hotel, points of interest, and entertainment attractions.
  • Assist guests with special needs or disabilities.
• 2. Vehicle Handling:
  • Fill out valet ticket properly and conduct vehicle damage check
  • Retrieve and park vehicles for guests quickly and efficiently.
  • Maintain keys in an organized and secure manner.
• 3. Appearance and Presentation:
  • Maintain a clean, professional, and well-groomed appearance at all times, adhering to AAA Parking's uniform and appearance standards.
  • Ensure the valet area is clean, organized, and inviting.
• 4. Team
  
  Collaboration:
  • Work closely with the hotel staff to ensure smooth guest arrivals and departures.
  • Communicate effectively with colleagues to coordinate valet operations.
  • Support team members during busy periods or special events.
• 5. Safety and Security:
  • Follow all safety protocols and guidelines to ensure the security of guests and their vehicles.
  • Report any accidents, injuries, or incidents to the supervisor immediately.
  • Perform routine inspections of the valet area and equipment.
• 6. Maintain The AAA’s of Service:
  • Attitude: A positive, can-do attitude with a passion for providing exceptional service.
  • Appearance:
    Impeccable grooming and a professional appearance, reflecting the high standards of our clients and AAA Parking.
  • Assistance: A genuine desire to assist guests, going above and beyond to exceed their expectations.

• Must be at least 18 years old.
• Valid driver’s license with a clean driving record.
• Excellent communication and interpersonal skills.
• Basic English reading, writing, and communication skills.
• Strong attention to detail and ability to handle stressful situations with poise.
• Ability to stand 100% of the shift and meet physical requirements (lift/push/pull up to 20 pounds, carry up to 10 pounds).
• Flexible schedule based on business needs.
• Successfully pass a background and driving record check.
• Previous experience in hospitality or high-end customer service role preferred.