Resident Services Coordinator

Resident Services Coordinator

Location:

Legacy at West Cobb in Marietta, GA.

This is a full-time position that offers competitive compensation and benefits including health, dental, vision, flexible spending, and a 401k with company match.

The Resident Services Coordinator creates a friendly and functional environment for community residents. Responsibilities include overseeing intake, scheduling, and management of service requests and special projects, and serving as the first point of contact for maintenance concerns. The role supports on‑site maintenance and office teams and acts as a liaison between the maintenance staff and residents.

• Enter and close service requests, following up daily with residents and the maintenance team.
• Respond to resident needs, coordinate service requests, track and proactively follow up on concerns.
• Interact with residents, the service team, and vendors professionally and courteously.
• Walk and assess the property weekly.
• Advertise, tour, and market the community to prospective residents.
• Serve and assist residents throughout the application process.
• Oversee compliance with lease terms.
• Provide administrative and clerical support to leasing and maintenance departments, including Microsoft Office functions, scanning, copying, filing, and compliance with maintenance notices.
• Facilitate database entry, organization, and other administrative tasks as needed.

• Experience in sales and office administration.
• Outstanding written and verbal communication skills.
• High level of aptitude in Microsoft Office Suite.
• Excellent organizational and time‑management skills with the ability to reprioritize in a fast‑paced environment.