Front Desk Coordinator

Front Desk Coordinator

We are looking for a Front Desk Coordinator to support a busy healthcare practice in Marietta, Georgia. This is a contract position expected to run for up to 12 weeks, with the possibility of longer-term employment depending on business needs. The person in this role will serve as a welcoming first point of contact for patients while helping keep daily front office operations organized and efficient across multiple practice locations.

Responsibilities:

• Welcome patients upon arrival, assist with registration, and coordinate check-in and check-out activities with professionalism and care.
• Handle incoming phone calls on a multi-line system, direct inquiries to the appropriate team members, and relay messages accurately.
• Oversee daily front desk operations to help maintain an orderly patient flow and consistent administrative support.
• Travel between office locations as needed to provide coverage and ensure continuity of service.
• Arrange patient appointments, update scheduling information, and support general clerical tasks for the practice.
• Maintain patient files and documentation with a strong focus on accuracy, completeness, and confidentiality.
• Respond to patient questions and concerns with empathy, professionalism, and a strong service mindset.
• Assist with broader call support functions after completing training on office procedures, providers, and workflows.