Billing Coordinator

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable.

Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

Are you ready to make your next career move to join our team as our CS&A Billing Coordinator for KONE Americas. This role will support our Southeast District and will sit at the Marietta, GA branch.

• Do you enjoy analyzing non-quoted repair service orders (time of call, scope of work performed, contract type..etc) to identify orders requiring further review with management?
• Does organizing and prioritizing multiple tasks motivate you?
• Do you thrive in areas where you use interpersonal skills to interact and build relationships effectively with customers and KONE stakeholders?
• Are you skillful with advanced Office Tools (Outlook, Word, Excel)?
• Do you demonstrate a passion for learning software applications?
• Are you committed to working independently and as a team member under tight time constraints?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

Job Duties As our Billing Coordinator, you will ensure accurate and timely processing of Non-Quoted Repair (NQR) Orders. This role specializes in auditing contract documentation for compliance to invoicing requirements and aligns with work completion to ensure invoice quality and accelerated invoice cycle time. Additionally, the role ensure compliance to KONE billing processes and procedures resulting in increased customer satisfaction and reduction of credit memos.

Higher Vocational diploma in business or related field of education or 2-3 years of prior working experience in an office administrative role is required. Experience in similar industry (service business) is a plus.

• Excellent communication skills both written and oral
• General knowledge of contract and business principles (e.g. order entry, scheduling, invoicing)
• Knowledge of SAP or similar ERP (Enterprise Resource Planning) system is an asset, specifically in areas of Sales and Distribution

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance. We hire individuals who value culture because we believe culture drives innovation We value your authentic self.

Collaborative, creative, and supportive work environment. Passionate about safety, quality, and innovation We care about the communities where we live and work. Come share your passion and energy to make a positive impact at KONE for our customers and your career!

KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

Just some of our many benefits include:

• Competitive salary
• Opportunities to learn and grow
• 401K Employer Match
• 401k Employer Non-elective Contribution
• Well-being Program
• Med…