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Customer Service Representative Seasons - Marietta, GA
Job in
Marietta, Cobb County, Georgia, 30064, USA
Listed on 2026-06-26
Listing for:
Guild Garage Group
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
We’re looking for a friendly, proactive, and driven Customer Service Representative to join our team. This role focuses on delivering outstanding service to customers through phone, email, and chat.
What You’ll Be Doing:- Deliver top‑notch customer service with a positive, empathetic, and professional approach.
- Handle a high volume of calls with confidence and efficiency.
- Work across multiple channels (email, chat, phone) to solve problems and provide updates.
- Think on your feet, research solutions, and provide helpful, friendly responses.
- Keep accurate records of customer interactions and transactions.
- Recognize opportunities to recommend additional services that benefit the customer.
- Work closely with technicians and team members to ensure seamless service.
- Learn our services inside and out—becoming a go‑to expert.
- 1+ year in a customer service role, preferably in home services or tech.
- Excellent communication and active listening skills.
- Strong organization, time management, and multitasking abilities.
- Friendly, adaptable, and calm under pressure.
- Familiarity with Service Titan is a big plus (but not required).
- A team player excited about growth and making a real impact.
- High school diploma or equivalent.
- Health, vision, and dental coverage
- Paid time off, holidays, and 401(k) with matching
- Employee discount and referral program
- Hands‑on training and mentorship
- Opportunities for advancement within a growing local company
Marietta, GA.
Pay Range:$16 - $20 per hour.
Equal OpportunityEmployer:
Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, All 4 Seasons may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
All candidates are required to undergo pre‑employment background and drug screenings, as well as a motor vehicle record check.
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