Call Center Rep

Job Description

Insight Global is seeking a motivated and customer-focused Call Center Representative. In this role, you will be the first point of contact for customers, handling inquiries, resolving issues, and providing exceptional service. The ideal candidate will have strong communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

• High school diploma or equivalent; associate degree preferred.
• Previous experience in a call center or customer service role.
• Excellent communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and work under pressure.