Sales Associate

Job Summary

You are the foundation of our organization’s success. You are an expert in creating a world‑class guest experience in our shops. You deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions.

• Provide high‑level customer service and hospitality to clients.
• Educate clients on current promotions, memberships, packages, and future appointments.
• Assist with re‑stocking products and assist clients with product sales and returns.
• Assist in daily shop tasks and projects, including sanitizing, cleaning, and general shop maintenance.
• Support the Skin Therapists to ensure a successful check‑in and check‑out process.
• Work cohesively with all Heyday staff members to ensure efficiency and camaraderie.
• Assist with the training and coaching of new hires.

• Outstanding customer service and problem‑solving skills.
• Ability to prioritize and multi‑task within a fast‑paced environment.
• Ability to initiate tasks and perform duties without direction.
• Excellent communication skills.
• Friendly and professional phone and email etiquette.
• Must have superior organizational skills.
• Flexibility to work weekends, opening shifts, and closing shifts.

• Employee discounts.
• Flexible schedule.
• Free food & snacks.
• Training & development.
• Competitive hourly wage.
• Membership and product commission.
• Discounted facials.
• Friends & family discount on services.
• 25% product discount.
• Training and growth opportunities.