Office Administrator

Office Administrator / Customer Service Representative

Flowers For Cemeteries is a wholesale/retailer of artificial flowers. We're located in Marietta in the Industrial Park near Walker School.

We are seeking a dependable, detail-oriented Office Administrator and Customer Service Representative to support our customers and keep daily office, order-processing running smoothly.

This is a full-time position with a four-day workweek.

• Monday through Thursday 8am-6pm
• The company may transition to a five day schedule of Monday through Friday, 9am-5pm based on business needs.
• Applicants must be available to work either schedule.
• Starting pay: $16 per hour
• Holiday pay and PTO available after probation period.
• Paychecks are deposited via direct deposit.

• Answer phone calls, emails, website inquiries, and customer messages professionally.
• Assist customers with orders, product information, pricing, deliveries, and general questions.
• Welcome walk-in customers, complete sales, and maintain a well-stocked showroom.
• Make scheduled outbound calls to our existing customers (no cold calling), take orders, and build customer relationships.
• Assist with office projects and other assigned responsibilities.

• Strong customer-service and communication skills. Comfortable speaking on the phone and in person.
• Excellent organization and attention to detail.
• Ability to manage multiple responsibilities and follow through on tasks.
• Confidence using computers, email, and online business systems.
• Dependability and the ability to work independently.

• Office administration, customer service, order processing.
• Resolving shipping, billing, or customer account issues.