Treatment & Patient Care Coordinator

We are a patient-centered, single doctor general and prosthodontic dental practice focused on comprehensive dentistry, implants, cosmetic procedures, and full‑mouth rehabilitation. Our team is committed to delivering exceptional clinical results while creating a warm, organized, and professional patient experience.

We are seeking a confident, organized, and growth‑minded Treatment & Patient Care Coordinator to play a key role in patient communication, scheduling productivity, and case acceptance.

The Treatment & Patient Care Coordinator is responsible for guiding patients through their treatment journey – from consultation to completion – while maintaining a productive, goal‑driven schedule.

This role directly impacts production, case acceptance, and overall patient satisfaction.

• Present treatment plans clearly and confidently.
• Educate patients on procedures, timelines, and benefits.
• Discuss financial arrangements and payment options.
• Follow up on unscheduled treatment.
• Track and support case acceptance goals.

• Maintain a productive and strategically organized schedule.
• Proactively fill open chair time.
• Coordinate multi‑visit and comprehensive cases efficiently.
• Align scheduling with daily and monthly production goals.

• Verify benefits and explain coverage accurately.
• Prepare and review treatment estimates.
• Submit pre‑authorizations as needed.
• Collect payments and manage financing arrangements.

• Serve as the primary administrative point of contact for patients.
• Ensure smooth communication between clinical and administrative teams.
• Address patient questions and concerns with professionalism and empathy.
• Deliver a high‑level, concierge‑style experience.

• 2+ years of dental front office or treatment coordination experience preferred.
• Strong communication and interpersonal skills.
• Knowledge of dental insurance and financing options.
• Highly organized and detail‑oriented.
• Comfortable discussing financial arrangements confidently.
• Experience with Dentrix preferred.

• Confident presenting comprehensive and larger cases.
• Goal‑oriented and motivated by measurable results.
• Professional, polished, and patient‑focused.
• Understands the importance of scheduling as a driver of practice success.
• Thrives in a structured, growth‑focused environment.

• Competitive compensation based on experience.
• Performance‑based bonus opportunities.
• Supportive and collaborative team environment.
• Opportunities for growth and professional development.

If you are professional, organized, and adaptable‑and thrive in a fast‑paced, patient‑focused environment‑we’d love to meet you. Apply today and take the next step in your career with us.