Manager, Billing, Last Mile

Position Overview

Support the Senior Manager with evaluations, approvals, and financial analyses that inform pricing and transportation management decisions; monitor reporting to ensure compliance with established financial guidelines.

• Oversee daily workflow to ensure efficient, timely, accurate invoice auditing and processing, including resolution of exception invoices and management of overcharge/undercharge claims.
• Partner with internal stakeholders and external carriers to identify, address, and resolve carrier payment, billing discrepancies, and related issues.
• Lead all management-level responsibilities for direct reports, including hiring, performance reviews, coaching, counseling, employee development, and corrective actions; develop reporting and initiatives to strengthen bench depth and increase team flexibility.
• Collaborate with Operations and IT to design, test, and implement new systems and system enhancements that support freight payment and audit processes.

• 5 years of experience in billing, collections, audit, accounts receivable, accounts payable or transportation/logistics.
• Ability to develop customer and cross-departmental relationships to achieve objectives.
• Comfort with ambiguous challenges that require new solutions and establishing processes outside of current norms.

• Transportation Invoicing and Freight Payment Department Leadership Experience.
• Audit background (e.g., Public Accounting or related experience).
• EDI Implementation and Process Experience.
• Technology familiarity, such as experience with SQL, RPA and advanced Excel skills.

• Comprehensive medical, dental, and vision plans.
• 401(k) retirement plan with up to 5% company match.
• Pre‑tax accounts to help streamline eligible expenses.
• Company‑paid disability and life insurance.
• Employee Assistance Program (EAP).
• Career and Leadership Development Programs.
• Paid time off, company holidays, and volunteer days.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.