Revenue Processing Agent

Rate of Pay: $17.88 - $20.39

Status: Open Until Filled

this is a journey-level position within the Business License division of the Finance department which reports directly to the Business License Manager. This position is responsible for assisting customers, reviewing and processing applications, renewal forms, monthly excise taxes, and determining penalty and interest late charges and license transfers for business licenses.

• Assist customers (walk-in, phone, e‑mail, mail) with inquiries concerning fees and calculations of those fees, applications, renewal forms, verifying business location’s jurisdiction, and determining appropriate classification codes.
• Process General business license, Temporary Vendor, and Mobile Food Truck applications; includes determining jurisdiction from location of business, assisting applicants on requirements and with completing application and forms, classifying businesses, calculating fees, collecting payment, issuing receipt, creating a Business License account number and appropriate licenses.
• Preparing, reviewing and processing applications and payments with speed and accuracy.
• Verifying all receipts and payments are balanced and reconciled.
• Scanning and filing applications, payments pending, refunds and other Business License documents and forms.
• Process Privilege applications (Massage, Pawn Shop, Security and Private Investigator, Security Alarm, Alcoholic Beverage, Sunday Sales, Alcohol Agent Change, Special Event Alcohol Catering).
• Meeting with applicants to review procedures and City Code requirements, reviewing completed applications, identifying missing information.
• Researching business location maps using GIS application and computer system location module to verify jurisdiction, contacting applicant for missing documents, information, or payment for mailed in applications.
• Verifying required documents (plats, surveys, leases, financial statements, verification of residency, food purchase receipts, customer sales receipts, etc.) are compliant with City Codes.
• Preparing Privilege application folder for Business License Manager’s review, processing Privilege applications and payments into cash receipts system.
• Creating and sending returned check notification letters to business owner.
• Receiving and reviewing monthly excise tax reports for Hotel/Motel Occupancy Tax, Rental Motor Vehicle; verifying fee amount and processing payments.
• Working with Senior Revenue Officer to ensure total monthly excise taxes collected and balances to the General Ledger.
• Receiving and reviewing monthly beer, wine, and liquor excise tax reports from beverage wholesalers and Consumption on the Premises businesses.
• Generating monthly liquor excise tax report, identifying accounts in arrears, and contacting business owners regarding late payments.

• High school graduate or GED and 3 years related accounting, finance or equivalent work experience, or Associate Degree in Business or Finance. Prefer at least 6 months related experience in business license and applications processing.
• Ability to learn city business license classifications.
• Ability to type 45 words per minute with skill and accuracy.
• Skill in mathematical computation and use of a calculator.
• Acute problem‑solving skills, methodical and critical thinking.
• Ability to use personal computer with various software programs, and office equipment including fax, scanner, printer, and 10‑key adding machine/calculator.
• Ability to research online reference materials such as maps, street listings, Georgia’s Professional licensing and Corporation websites.
• Ability to compose effective and accurate correspondence. Must have excellent written and verbal communication skills.
• Ability to handle and reconcile monies.
• Ability to work independently.
• Ability to organize and prioritize daily work.
• Satisfactory completion of a credit history check after conditional offer of employment is made.

Disclaimer:
Successful candidates are required to submit to drug screen and background inquiry.