Phlebotomist - Float

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Day (United States of America)

Under the supervision of the Outreach Supervisor or designee, performs technical and non-technical duties within the Well Star Laboratory Outreach specimen collection locations. Duties included, but not limited to, Well Star EPIC system patient registration;
Well Star EPIC system insurance and ICD-10 data entry;
Well Star EPIC system laboratory test order entry;
Quest Laboratory and Lab Corp systems patient registration;
Quest Laboratory and Lab Corp systems insurance and ICD-10 data entry;
Quest Laboratory and Lab Corp systems test order entry; resolving all Customer Service problems and issues at assigned in-office phlebotomy and patient service center locations; properly preparing and packing specimens for transport to analyzing laboratory; properly and accurately performing phlebotomy specimen collection; performing Quality Assurance and maintenance checks on all equipment in accordance to CLIA and CAP guidelines; and all other duties as assigned.

Local travel required. Floaters will be required to sign the departments floater agreement outlining the job duties and expectations.

• Check all lab orders (Epic/ Manual) for accuracy (patient identification, testing and insurance) in accordance to national patient safety goal.
• Accurately registers patient in Epic.
• Check all lab orders (electronic or manual) verifying the correct lab is chosen dependent upon patients insurance
• Verify all expected date
• Verify accurate test information is captured in multiple registration systems (Well Star Epic System or the Quest and Lab Corp systems).
• Verify that insurance is current, correct and verified in the registration system
• Scan all patient information in the Epic system (, insurance card, manual lab orders)
• Order test(s) in computer system and follows special procedures for test reporting requirements. Collaborates with physician, and office staff to verify accuracy
• Verify test reports/results are sent to appropriate personnel. (Physician and/or appropriate office)
• Verify activity is recorded and performs monthly audit reports of all registrations for non-Well Star labs
• Verify all STATs are sent to laboratory within time guidelines. (Schedule all STAT pick-ups)
• Print ABN (if required), present to patient provide verbal explanation and obtain signature
• Collect payments for SP3 (Time of Service patients) for all approved lab test. (credit card, check, money order)

• Properly identify the patient by following the Well Star Patient Care Safety policies
• Properly perform venipunctures procedures on patients of all ages
• Follow Laboratory policies regarding hard stick situations
• Properly process all specimens according to established specimen requirements
• Package all specimens according to DOT guideline and prepare for courier pick-up by Well Star, Quest, Lab Corp, & Fed Ex couriers
• Collection and proper processing of all testing kits (Progenity, AVISE, Vectra, Natera)
• Responsible for current knowledge of test, tube and specimen requirements for Well Star, Quest and Lab Corp laboratories
• Responsible for current knowledge on collection and processing requirements of specialty testing such as GTT, Breath test and Bariatric testing for Well Star, Quest and Lab Corp
• Use proper hand hygiene in accordance to patient safety goals

• Assisting Physicians/Office staff with ordering labs in Epic correctly. (Future/Standing/Clinic Collect orders)
• Notifying physicians, or designee, immediately of critical lab results as requested
• If necessary, reprint any laboratory reports
• Assisting…