Administrative Assistant; Crisis Stabilization

Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.

Job Summary:

The Administrative Assistant will be supporting staff in a 24-hour Crisis Stabilization Unit. Crisis stabilization services are a first-line alternative to hospitalization in state hospitals, providing psychiatric stabilization and detoxification for adults age 18 and over on a short-term basis.

• Enters demographic and payer information for all crisis individuals into Carelogic, obtaining new MHID#'s as applicable, and according to P&P.
• Opens and closes crisis individuals in Carelogic as individuals are admitted and discharged.
• Insurance verifications daily on all admissions, prints web portal verifications.
• Runs Failed Activities/MICP/billing error reports no less than three times weekly. Works closely with Highland Rivers UM department and Crisis Case Managers, corrects errors, send adjustment forms, etc... according to Policy and Procedures
• Scans Medical records into EHR upon discharge
• Medical records review & filing until record scanned.
• Sends medical records requests according to P&P.
• Covers for Unit HST/Ward Clerk as needed.
• Completes Supply orders, Purchase Orders as needed
• Completes data reports as requested.
• Assists administration with letters, memo's etc.
• Attends staff meetings as scheduled.
• Completes credit card reconciliation.
• Completes MIERS
• Updates and emails to involved parties the daily census for unit as backup
• Other duties as assigned.

• Health Insurance through the State Health Benefit Plan of GA
• Flexible Benefits such as dental, vision, life, critical illness, etc.
• Retirement Plan with employer matching
• 4 weeks of Paid Time Off with increase of accruals based on years of service
• 10 paid holidays
• 1 personal day
• Qualifying employer for Public Student Loan Forgiveness
• NHSC loan forgiveness in qualifying counties.
• Clinical supervision for candidates on a licensure track.