Dynamic Barback: Fast-Paced Guest Service & Bar Ops

We're always looking for bright, talented and outgoing people.

An Andretti Associate is responsible for anticipating guest needs, exceeding expectations, and implementing creative solutions to provide exceptional guest service. All positions are responsible for assisting guests in various areas and capacities, listening to requests in a friendly manner, while following Andretti Indoor Karting & Games high standards of quality to ensure guest satisfaction.

• Anticipates and responds to guests in a friendly and positive manner with a sense of urgency.
• Assists with guest recovery and notifies manager to ensure positive experiences.
• Communicates clearly and professionally while interacting enthusiastically with guests and fellow co‑workers.
• Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments.
• Attends all required department and company meetings and training sessions.
• Knowledgeable of facility emergency procedures.
• Performs opening, running, and closing department duties as assigned.

1+ year prior guest service experience required, preferably in a hospitality, restaurant or entertainment setting. Excellent verbal communication skills needed. Attention to detail, guest‑focused, and the ability to perform job duties in a fast‑paced and amplified (loud) environment. Work days, nights, holidays, and/or weekends as required. Ability to use a point of sale system and other electronic equipment as needed.

• Performs functions which require organization, bending, reaching, turning, lifting, climbing, and stocking up to 30 lbs.
• Some positions require working in extreme temperatures.
• Walk or stand for long periods of time.
• Desire and ability to smile throughout shift.

Experience with family entertainment centers is great, but not necessary.

An Andretti Barback is a part‑time role responsible for anticipating guest needs and exceeding guest service expectations, while providing a fun and exciting atmosphere. All positions are responsible for assisting guests in various areas, in many capacities, and following Andretti Indoor Karting & Games high standards of quality to ensure guest satisfaction.

• Welcome visitors by greeting them in a friendly and positive manner.
• Deliver food and beverage in a professional manner according to Andretti standards.
• Consistently collect, wash, sanitize and restock all glass and barware for repeated bartender use.
• Efficiently and continuously re‑stock bartender serving stations with liquor, ice, fruit, straws and napkins as necessary.
• Keep all stations sanitary up to restaurant and health department standards.
• Maintain an organized work area and proactively clean and reset tables.
• Properly dispose of broken glassware.
• Rotate and restock produce, beer and wine in coolers and liquor rooms.
• Ensure that inventory for drinks is full and well stocked.
• Deliver energetic guest service with a sense of urgency.
• Observe, instruct and monitor guests for safety and guideline adherence.
• Assist with any guest recovery and ensure positive guest experiences.
• Maintain constant working knowledge of Andretti brand, product and policies & procedures.
• Communicate clearly and professionally while interacting enthusiastically with guests and fellow co‑workers.
• Be aware and knowledgeable of facility emergency procedures.
• Perform opening, running and closing department duties as assigned.
• Prior guest service or hospitality experience is preferred.

• High school diploma or equivalent.
• The desire and ability to be pleasant, upbeat and sociable throughout the workday.
• Be able to work a varied schedule to include days, nights, holidays and weekends.

Top‑tier pay, 401(k) with company match, and opportunities to grow and showcase your talent.

• Walk or stand for extended periods of time.
• Must be able to lift up to 15 lbs. on a regular and continuing basis.
• Perform functions requiring organization, bending, reaching, turning, lifting, climbing, and occasional stocking up to 50 lbs.
• Ability to communicate quickly and accurately.
• Work environment may include bright, dim or flashing lights and loud sounds.
• Requires manual dexterity to use and operate all necessary equipment.
• Be able to understand, follow, and maintain safety standards at all times.