Systems Engineer III, Network Services

POSITION TITLE: Systems Engineer III, Network Services

JOB CODE: 446F

DIVISION: Technology Services

SALARY

SCHEDULE:

Technology Services

DEPARTMENT: Network Services

WORKDAYS: Annual Administrative Employees

REPORTS TO: Director, Network Services

PAY GRADE: Level F (NT06)

FLSA: Exempt

PAY FREQUENCY: Monthly

Responsible for the successful completion of the tasks and deliverables within the network services department; assists in the planning, forecasting, implementation, and identification of resource requirements for network systems (including wireless) of moderate complexity; participates in systems planning, system architecture design and engineering; integrates and schematically depicts systems architectures, topologies, hardware, and software into complete network configurations; evaluates new products, performs network and system problem resolution and assists in the development and documentation of technical standards and interface applications;

monitors protocol compatibility, performs system tuning and makes recommendations for improvement; designs, installs, configures, maintains, and optimizes Microsoft's:
Active Directory, Network Policy Server/Virtual Private Networks, Federation Services, Hyper Converge Infrastructure, Clustering Services, Hyper-V, Server Operating Systems, Power Shell, Group Policy Object, System Center Configuration Manager, System Operations Manager and other products.

REVISON DATE(s): 2/24

• Educational Level: Bachelor's degree in computer science or related field (or equivalent work experience) that provides the required knowledge and skills in current industry principles and practices of designing, developing, and managing enterprise-wide servers and operating systems
• Certification/License
  
  Required:
  
  Microsoft Certified Solutions Expert (MCSE - Server), Microsoft Certified IT Professional (MCITP - Enterprise Administrator), Windows Server Hybrid, Microsoft 365 Enterprise Administrator or other relevant certification
• Experience:
  
  Minimum of five years of experience in network engineering and systems administration
• Physical
  
  Activities:
  
  Routine physical activities that are required to fulfill job responsibilities
• Knowledge, Skills, & Abilities:
  Written and oral communication; ability to thoroughly and accurately document policies and procedures
• The Board of Education and the Superintendent may accept alternatives to some of the above requirements.

• Demonstrates prompt and regular attendance.
• Directs the activities of subordinate personnel in the network operations department.
• Provides input to performance objectives and performance reviews of subordinate personnel in the network operations department.
• Develops project plans for network operations.
• Writes standard operating procedures (SOPs) and maintains content of current documentation for the network and system administration.
• Maintains and documents system configurations.
• Maintains and documents equipment maintenance schedules.
• Maintains and documents system access and control procedures.
• Manages system performance, acting as appropriate.
• Maintains historical records for network operations.
• Participates in the development and testing of plans to continue information systems functions in the event of a disaster that interrupts normal network operations.
• Participates in development and periodic testing of security processes as they relate to the network systems.
• Provides direct consultation and support to projects or application developers in the areas of network configurations and operations.
• Participates in the inspections of Software Development Life Cycle (SDLC) deliverables to provide a network operations perspective.
• Researches, evaluates, and makes recommendations concerning new third-party products or industry trends which are related to network operations and the impact of using such products.
• Leads the development of network requirements, completes feasibility studies and provides recommendations for the Change Control Board (CCB).
• Moderates and inspects SDLC deliverables; e.g. system and network specifications, development test plans, integration test plans, and construction elements.
• Provides constructive feedback and commitment to continuous improvement in client-wide quality initiatives.
• Participates in the resolution of service requests from the Customer Care Center (CCC) within approved guidelines and timelines.
• Provides support and consultative services to the end-user community in response to service requests from the Customer Care Center (CCC).
• Performs other duties as assigned by appropriate administrator.