2nd Shift IT Field Support Tech l at Wellstar Health System Marietta, GA

2nd Shift IT Field Support Technician

Day (United States of America)

The IT Field Support Technician is responsible for installation, support, inventory enhancement and management of networked and non-networked hardware such as desktops, laptops, thin clients, printers, and peripherals. The role also includes problem resolution, troubleshooting, training, and communication with end users in a timely and customer-oriented manner. Assistance with the deployment and maintenance of service level agreements, reporting, and documentation is required.

All other duties as assigned.

• High school diploma or equivalent Required
• Associate's Degree Preferred
• Bachelor's Degree in computer science or related field Preferred

• Minimum 2 years experience preferred in customer service/IT Support

• Desktop operating systems, hardware, printers, and peripherals, desktop applications (e.g., Microsoft Office products), LAN/WAN Connectivity.
• Strong communication, presentation, and customer relation skills.
• The individual must be able to communicate and have good team building skills.

Onsite - Primary

Location:

Well Star Kennestone Hospital, North Fulton Hospital. Secondary Locations:
Windy Hill Hospital, Cobb Hospital, Paulding Hospital, Douglas Hospital.