Clinical Application Analyst - Beaker Certified

Clinical Application Analyst - Beaker Certified

Job Summary:

The Application Analyst in the Wellstar Information Technology department is responsible for the support, optimization and enhancement of clinical and revenue cycle applications across the Wellstar Health System, with a primary focus on Epic. Reporting to the Manager of Clinical and Revenue Cycle Applications, this intermediate-level role requires proven experience in building, configuring and supporting Healthcare Information Technology systems to meet the evolving needs of clinical and operational stakeholders.

The candidate must have a minimum of three years healthcare experience, including a minimum of three years Epic and/or associated application build experience. For Epic positions, certification in two or more relevant applications is required. Key responsibilities include troubleshooting and resolving issues, delivering high-quality end-user support and collaborating with cross-functional teams to implement new features, workflows and enhancements. The analyst will provide application and technical support within a defined service line, contributing to design, build, testing and ongoing maintenance activities.

Application enhancements should prioritize end-user efficiency and experience. The analyst may serve as the primary support for complex systems or contribute to larger projects involving more advanced platforms. Candidates will preferably have a minimum of one year of project management experience, having successfully led application-specific initiatives. In alignment with Wellstar's culture of continuous improvement, Lean certification is preferred or must be obtained upon hiring.

Ideal candidates will bring human factors design awareness, a commitment to Agile methodologies and will have experience delivering meaningful system improvements in collaboration with cross-functional clinical and operational teams. This is a high-impact role offering a clear career path toward a Senior Application Analyst.

• Deliver support to ensure the efficient operation of assigned applications.
• Assist with troubleshooting and resolving system issues in collaboration with Associate Application Analysts, Senior Analysts and other IT teams.
• Document system configurations, workflows and resolution steps to promote knowledge sharing and maintain long-term application stability.
• Configure Epic and related third-party applications to meet evolving clinical and operational requirements.
• Apply human factors design principles to reduce friction, support decision‑making, and improve the user experience.
• Lead integration testing, user acceptance testing, and go‑live readiness assessments.
• Assist in validation and testing of EHR systems to support clinical workflows and operational needs.
• Collaborate with application analysts, senior analysts and clinical staff to implement EHR enhancements and optimize user workflows.
• Participate in EHR testing, system upgrades and validation processes to ensure ongoing functionality, performance and regulatory compliance.
• Document EHR configuration changes, test results and issue resolutions to support team knowledge‑sharing and long‑term system stability.

• Gather, clarify and document clinical and operational requirements from stakeholders.
• Prioritize tasks, manage time effectively and track progress across multiple assignments.
• Schedule, facilitate and document meetings with clear agendas, notes and action items.
• Create and maintain workflow diagrams and process documentation to support system improvements.
• Build foundational skills in project planning and use tools such as Excel, Project and SharePoint.

• Act as a liaison between IT and clinical or operational teams to support effective communication around Epic and related third‑party application functionality.
• Develop a foundational understanding of how healthcare applications integrate with other systems, contributing insights to improve usability and workflow alignment.
• Support project teams by assisting with requirements gathering, process documentation and…