Regional Vice President of Operations

Job Description Summary

The Regional Vice President of Operations is responsible for the overall direction of hospice clinical services. He/she establishes, implements and evaluates goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy.

• Education: Bachelor’s degree in nursing or related field from an accredited college or university, or the international equivalent, is preferred.
• Experience:
  • Three (3) years of management experience in a hospice or related health care organization.
  • Experience in a matrix environment.
  • Extensive experience in business and clinical operations.
• Credentials / Licensure:
  • Registered Nurse in the state with current licensure to practice professional nursing in the State.
  • A valid driver’s license with a reliable, insured vehicle that meets state and/or organizational requirements.

• Responsible for executing strategies through a decentralized management structure to meet or exceed annual goals and objectives in five areas:
  • Growth, ADC, Revenue
  • Compliance, Clinical Operations and Quality Assurance
  • Site operations and Profitability
  • Patient/Family Satisfaction
  • Staff management
• This position has profit and loss responsibility for site(s) and must develop and manage an annual budget.
• Oversee delivery of covered hospice medical care and benefits within region.
• Direct all daily operations including business development and program development around hospice, including market expansions.
• Recruit, select and retain highly qualified professionals.
• Serve as key liaison between site and Corporate.
• Participate in the Quality Assessment and Performance Improvement Program.
• Adhere to policies, procedures and standard operating procedures.
• Participate in hospice in‑service training.
• Provide technical/onsite support during the agency survey process.
• Participate in Agency IDG meetings and provide technical/mentor support.
• Provide mentoring toward clinical management related to pain and symptom management.
• Engage in an ongoing self‑development plan to build personal skills, organizational knowledge and enhance knowledge of the industry.
• Identify and address skill and/or knowledge gaps to fulfill job responsibilities.
• Seek opportunities to network with colleagues, share experiences, provide direct support, solicit feedback and exchange ideas.
• Develop and achieve professional growth goals and objectives and review with supervisor.
• Perform other operational duties as assigned by management to support department goals and initiatives.

• Ability to supervise and direct professional and administrative personnel.
• Ability to lead, motivate and organize teams.
• Experience in strategic planning and development.
• Excellent verbal and written communication skills.
• Knowledge of business management, governmental regulations and ACHC standards.

Affinity Hospice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.