Production Manager

Classification: Non-Exempt

Reports to: Store Manager

• Provide direction and oversight to team members working in the production area.
• Communicate regularly operating targets and progress against standards and expectations.
• Have the ability to hire, select, teach, train, develop, coach and counsel employees as needed.
• Motivate the team regularly and ensure efficient operations by troubleshooting bottlenecks, working side by side with team members through the processes.
• Ability to handle the physical requirements of sitting, walking, bending, squatting, climbing and twisting on an intermittent or continuous basis.
• Utilize all employees efficiently and effectively to achieve production quotas.
• Develop staff by recruiting talent, engaging employees, orienting new hires, and training to company policy and procedures.
• Rotate and cross‑train employees so they can perform multiple jobs as necessary.
• Monitor performance through employee attainment record‑keeping.
• Maintain a high energy level, strong leadership skills, and independent thinking.
• Maintain a clean work environment.
• Teach, train and coach team members to standard.
• Ensure all merchandise is priced according to standards.
• Maintain oversight and quality control for items going to both sales floor and export.
• Other duties may be assigned to meet business needs.

• Data‑driven – tracks and evaluates employee performance.
• Integrity – maintains high standards in all activities.
• Collaboration – able to work with and through others.
• Interpersonal/Extrovert – comfortable interacting with customers and hourly employees.
• Efficient – produces significant results with minimized effort.
• Follow‑through – meets commitments.
• Communication – strong verbal and writing skills.

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.

• High School Diploma or GED preferred.
• 2–5 years of experience in a retail environment, preferably with a big‑box chain.
• Consumer retail or thrift businesses preferred.
• 2 years or more of managing teams through goal setting, productivity measurements and achieving targeted results.
• Past line management experience not limited to hiring, termination, performance review, and policy adherence.