Compliance Program Manager

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.

By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience h Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty.

Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.

Role Overview The Program Manager, Compliance is a strategic driver of Stord’s operational strength and commercial growth. This role is responsible for scaling enterprise compliance programs across OSHA, EPA, GMP, and adjacent regulatory regimes - building the infrastructure that enables Stord to operate with confidence, win in the market, and deliver on the compliance commitments that today’s leading brands require from a fulfillment partner.

A mature, well-run compliance program is not just a risk management function at Stord; it is a competitive differentiator that unlocks customer revenue, supports network expansion, and protects the business orting to the Director of Health, Safety & Security, this is an enterprise-level, network-wide role that operates at the intersection of compliance, operations, and growth. The Program Manager partners closely with Sales, Customer Success, Operations, and Finance to ensure compliance capabilities are a strength Stord leads with - enabling the business to pursue regulated customer segments, scale into new markets, and demonstrate the program maturity that top-tier brands demand.

The work product of this role is what the entire organization is built around: scalable written programs, audit frameworks, certification standards, reporting infrastructure, and regulatory intelligence systems that grow stronger as Stord grows.

What This Role Owns This role owns the enterprise compliance program architecture - the standards, written programs, audit frameworks, and governance mechanisms that define what ‘compliant’ looks like at every Stord facility. The work product of this role is what the rest of the organization is held accountable to. Specifically:

Enterprise compliance program design, construction, and ownership across OSHA, EPA, GMP, GDP, DOT, and applicable state and local regulatory frameworks - building programs from the ground up where gaps exist and elevating inconsistent standards to enterprise-grade.

Regulatory intelligence: continuously monitoring rule making, agency guidance, and enforcement trends; converting regulatory change into updated enterprise…