Clinical Education Manager

Job Overview

Monday – Friday schedule, no nights/weekends/holidays/on call. Rewarding development of direct patient care staff. Structured professional development to enhance personal growth. Collaboration with operational and clinical leaders to ensure quality patient care for dialysis patients. Facilitation and implementation of world‑class dialysis training program. Opportunity for professional development by participating in national projects related to staff development. Ability to support all dialysis modalities.

Supports the training and education of employees based in company facilities and programs within an assigned geographical area. Delivers standardized, competency‑based training and development programs including new employee orientation, preceptor training, facility‑specific in‑services, and clinical, quality, and customer service training programs to promote quality patient care and achieve Area, Regional, and/or Enterprise‑wide initiatives and goals.

• Aligns with regional, group, and corporate business‑related goals through all activities and actions.
• Adheres to standards and scope of nursing practice, company policy, procedures, compliance, regulatory, legal, and ethical requirements.
• Focuses all programs towards achieving a culture of patient safety, clinical quality goals, and improving patient outcomes, using company and industry guidelines and standards.
• Develops competency and skills to educate personnel in all chronic kidney disease treatment programs.
• Empowers and promotes a culture of lifelong learning through professional programs, coaching, and available technologies.
• Collaborates with relevant partners at all levels to schedule, provide, and implement education programs, technologies, and processes for new and current personnel.
• Utilizes appropriate educational venues and generational learning techniques to deliver, support, and evaluate training.
• Partners in the implementation of action plans through to resolution, as appropriate.
• Uses facilitation techniques and the variety of tools and resources available to promote immersive, engaging learning experiences.
• Develops and maintains open, effective, and timely communication with internal and external customers such as company management and facility teams, government agencies, physicians, hospitals, and contracted travel personnel.
• Demonstrates leadership competencies, excellent communication, customer service, continuous quality improvement, relationship development, critical thinking, team building, motivating employees, performance management, and decision‑making skills.
• Supports metric/KPI programs, with timely and complete data documentation, reporting, and ongoing quality improvement processes.
• Maintains knowledge of products, services, and strategies to support and train staff appropriately in all modalities.
• Performs other related duties as assigned.

Desk and personal computer work, interaction with patients, regional and facility/program employees, and physicians. Requires travel between assigned facilities and various locations within the community, including regional, departmental, and corporate meetings. May be required to stand for prolonged periods and bend over. May occasionally need to move, with assistance, machines and equipment up to 200lbs and lift chemical and water solutions up to 30lbs as high as 5ft.

Approximately 35–80% travel may be required. Travel may include overnight stays.

None.

• Associate or Bachelor’s degree from an accredited School of Nursing. Advanced degree BSN or MSN preferred.
• Current appropriate RN state licensure in primary state of residence; obtain and maintain RN state licensure in assigned states as directed.
• Meet the practice requirements in the state of employment.
• Minimum 1year dialysis experience as a Registered Nurse CDN or CNN; or attain within 18months of employment.
• Successful completion and maintenance of CPR BLS (Basic Life Support) Certification, all annual and ongoing required education/training/competencies.
• Knowledge of and ability to apply industry guidelines and standards for dialysis training.

Fresenius Medical Care is an equal‑opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non‑merit‑based factors. Fresenius Medical Care maintains a drug‑free workplace in accordance with applicable federal and state laws.