Human Resources Expert
Listed on 2026-07-03
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Retail
Retail Associate/ Customer Service, Customer Service Rep, Retail Support
Starting Hourly Rate / Salario por Hora Inicial: $15.50 USD per hour
Human Resources Expert:Responsibilities
- Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:
- Greet: 10ft: be friendly – smile, make eye contact, or wave
- 4ft: greet the guest, smile and initiate a warm, helpful interaction
- Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
- End every guest transaction with a sincere thank you
- Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
- Adjust to business and guest needs to deliver an easy and inspiring guest experience
- Work with your HR leader to anticipate and address specific talent and staffing needs for each area of the business; this includes understanding guests’ needs and ensuring the right mix of experience and skills to deliver on the in-store and digital shopping experiences.
- Lead focused recruiting efforts to help store leaders find and hire candidates.
- Support team member and leader training needs and be an advocate for continuous learning.
- Be an expert resource for scheduling systems and pay practices.
- Be approachable and available by listening to team members and collaborate with appropriate leaders to take action as needed.
- Deliver on all Human Resources processes and programs to maximize team member engagement and minimize business disruption.
- Support your leader in following company compliance policies that mitigate risk to the team member experience.
- Demonstrate a culture of ethical conduct, safety and compliance.
- Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
- All other duties based on business needs.
- Understanding federal, state and local employment laws
- Using basic Microsoft Office Suite computer and workforce management programs
- Effectively using scheduling software
- You enjoy interacting and helping others – including guests that shop our store and fellow team members you work with.
- You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
- You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
- Welcoming and helpful attitude toward all guests and other team members
- Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
- Effective communication skills
- Work both independently and with a team
- Resolve guest questions quickly on the spot
- Attention to detail and follow multi-step processes
- Capability to remain focused and composed in a fast‑paced environment and accomplish multiple tasks within established time frames
- Accurately handle cash register operations as needed.
- Frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds, without additional assistance from others.
- Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive‑Up, carry‑out, etc.
- Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
- Flexible work schedule (e.g., nights, weekends and holidays); come to work when scheduled, work scheduled shifts and take required meal and rest breaks.
Find competitive benefits from financial and education to well-being and beyond at
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