Business Development Manager - Freight Forwarding

Overview

Business Development Manager - International Air/Ocean – Salary from $75k to $125k base plus commission. Excellent company benefits including 401k, dental, health and life insurance, paid time off, vision, car allowance, and commission. A book of business is advantageous. A minimum of 2/3 years of sales experience within the freight forwarding industry is required. A positive mentality and willingness to participate in a strong commission structure are expected.

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The client
Our client, a global leader in logistics and supply chain management, provides comprehensive Freight Forwarding solutions across international trade with a robust network of partners and technology to ensure seamless, efficient, and cost-effective transportation of goods worldwide.

Role
The BDM will be responsible for bringing on and maintaining a book of business, as well as growing regional import/export sales in Air/Ocean internationally.

• Develop new business through research, prospecting, and qualifying opportunities, including customer visits and relationship building within the defined geographical area.
• Increase market share within the assigned territory and achieve the financial budget for volume, revenue, and profit.
• Successfully close new business and onboard new clients.
• Increase market share within the existing client base.
• Maintain contact with all clients to ensure high levels of client satisfaction.
• Collaborate with the Pricing team on client pricing strategies and customer rate quotes.
• Monitor and maintain clients' credit lines within Company guidelines.
• Maintain and update the Company’s CRM.
• Provide regular communication and a monthly budget review for management.

• Manage allocated customers using established tools to achieve and exceed targets.
• Weekly follow up with new clients after first shipments.
• Share information about all contracts with customers and suppliers with relevant parties.
• Ensure customer requests related to commercial activities are completed in a timely manner at the highest service level.
• Adhere to client service level agreements.

• Confident in the ability to bring over current clients (no non-compete).
• Strong written and verbal communication skills for effective interaction with clients and internal teams.
• Commitment to going above and beyond to fulfill client needs.
• High level of organization and time management skills.
• Proficient with Microsoft Office Suite and a technical understanding of a CRM system.
• Bringing a book of business is a plus.

• Self-motivated and results-driven.
• Outstanding people and communication skills.
• Excellent problem-solving ability.
• Excellent time management skills.
• Strong negotiation and presentation skills.