Inside Sales Representative

Job Description

Job Description

Reports To: Director of Sales / Customer Service

Job Summary: The Business Growth Partner is responsible for driving new business growth by acquiring new clients, managing email campaigns, and ensuring a smooth onboarding process for new customers. This role is key to identifying prospects, nurturing relationships, and ensuring customers successfully complete their first purchase while providing actionable insights from follow-ups and surveys.

• Identify, prospect, and engage potential clients to generate at least 10 new clients per week.
• Manage the full customer acquisition process from initial contact to first payment.
• Develop relationships and ensure prospects are guided seamlessly through the sales journey.

• Create, manage, and analyze email campaigns to attract new clients.
• Monitor campaign performance and generate reports to identify top-performing clients and opportunities.
• Use insights to refine outreach strategies and improve conversion rates.

• Design and implement a postcard-based onboarding process that efficiently transitions new clients to the Inside Sales Manager.
• Collaborate with internal teams to ensure a smooth and consistent handoff from initial contact to ongoing touchpoints.

• Conduct follow-up surveys with new customers within 10 days of first engagement.
• Analyze survey results to identify trends, improvement opportunities, and actionable insights.
• Prepare reports to inform internal teams and enhance customer satisfaction and retention.

• Proven experience in sales, business development, or client acquisition.
• Strong communication, negotiation, and relationship-building skills.
• Ability to manage multiple campaigns and track progress with detailed reports.
• Proactive problem solver with strong organizational skills.
• Comfortable working in a fast-paced environment and meeting weekly acquisition goals.

Can You Imagine is a small, family-owned business who, for over 30 years, has enjoyed offering high-end gifts and promotional items to the apartment management industry.