Inside Sales Representative

inside sales representative
• marietta, ga

play a key role in selling process flow control solutions. This full‑time position requires establishing and expanding relationships with current customers and outside sales colleagues.

• sell company products and services, process orders, handle price and delivery inquiries, and provide technical and application information.
• maintain responsibility of orders from quotation to collection: select and specify products using internal tools, respond to customer inquiries, process orders, send order acknowledgements, review purchase orders for special conditions, and verify ship dates.
• increase order size by suggesting related items, explaining features, and reviewing customer buying history.
• process and expedite orders, customer returns, and vendor returns accurately and timely; create purchase orders and follow‑up with vendors for delivery.
• negotiate pricing and delivery with vendors when necessary.
• collaborate closely with outside sales to solicit business, execute order transactions, and maintain superior customer service.
• communicate effectively and contribute positively as a member of the inside sales team, sharing workload and handling incoming calls.
• maximize gross margin by ensuring fcx is paid for superior service, problem solving, and technical expertise.
• review open customer order reports and take action on items at risk of missing promised delivery dates.
• perform other duties as assigned by management.

• bachelor’s degree preferred.
• 1‑3+ years of experience in customer service or an inside technical sales/customer service role with an industrial distributor.

• a lasting career – career paths in sales, management, and operations nationwide.
• professional development and training.
• team‑oriented culture that encourages fun and collaboration.
• local team with company backing.

applied industrial technologies is built on a philosophy that puts people first. We are an equal‑opportunity employer, and we are committed to a workforce that enforces fair treatment and provides growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.