Sales Professional - Outside Sales

Job Responsibilities

• Consistently network and build relationships to generate referrals for both at‑need cemetery arrangements and pre‑need arrangements using company tools, processes and standards.
• Hold self accountable for prospecting a minimum of 4 hours daily (if working 8 hours) by approaching families face‑to‑face during events, door‑knocking or group seminars.
• Obtain referrals from families served by following up through visits after services.
• Network and build community and civic relationships.
• Explain and present Dignity Memorial® Personal Planning Guide presentations to families served and referred families.
• Maintain and track activity levels to ensure productivity.
• Remain flexible with schedule to achieve results; often works nights and weekends.
• Establish and maintain strong business relationships with families by connecting, listening, resolving concerns and committing to follow‑through.
• Respond to client inquiries in a timely, respectful, sensitive and professional manner.
• Support families in grief with acts of kindness.
• Connect with families through listening, honest communication and genuine concern.
• Develop an understanding of each family’s unique needs and offer solutions that provide value.
• Stay in touch with families to ensure satisfaction.
• Prepare for all appointments and perform all procedures with professionalism and attention to detail.
• Provide service beyond expectations to ensure future sales based on long‑term relationships.
• Build trust‑based relationships to earn the right to ask for referrals.
• Educate families on the benefits of pre‑planning to protect family members and relatives.
• Consistently build relationships and work cooperatively with funeral directors and cemetery staff.
• Collaborate with funeral directors, location managers, and other staff to provide seamless, high quality service.
• Represent a continuous link from services provided at need, through aftercare, to protecting families in the future.
• Thoroughly review previous services and contacts with families to prepare for current needs and sales.
• Act as one team, scheduling arrangement continuation visits within 2–3 days after service.
• Share family concerns with rest of the SCI team.

• High school education or equivalent; 1–2 years of college or equivalent experience.
• Current state/province issued driver’s license with an acceptable driving record.
• In states/provinces where required, must hold a Funeral Directors License to perform this role.

• Sales experience or one to two years of industry experience or equivalent education.
• Previous experience with Customer Relationship Management (CRM) systems is a plus.

• Basic computer and technology skills within a sales environment.
• Ability to work well in a team, as well as independently.
• Ability to work beyond standard hours as the need arises.
• Good driving record.
• Good work ethic.
• High level of integrity.
• Creative, outgoing and energetic.
• Comfortable presenting in front of others.
• Desire to help others.
• Bilingual knowledge of another language is a plus.

$50,000 to $100,000 targeted compensation, with higher earnings potential based on exceptional performance.

Job Location:

US‑GA - Marietta
Postal Code:

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.