Account Manager

Are you a sales professional that thrives in a fast-paced environment? If so, Alpha Graphics Marietta could be the fit for you! We are a growing print and visual communications company specializing in digital printing, sign production, and graphic design. Great team, clients, culture and benefits.

• Gains a thorough knowledge of all Alpha Graphics products and services, production processes, capabilities, and pricing.
• Recruit new clients and retain existing customer base while expanding our production offerings.
• Communicate with customers and/or prospects confidently via phone, email and face to face.
• Exhibits strong time management skills, detail oriented and organized.
• Works well within a team environment and independently.
• From initial engagement to completion, ensures all clients have a positive business experience.
• Consults with customers to help them make decisions; upsells when there are opportunities.
• Provides feedback and recommendations to client’s projects, helps them see new possibilities.
• Creates job estimates that are prepared in a timely manner, professionally presented and carefully reviewed for job pricing and accuracy.
• Routinely resolves customer inquiries and addresses any issues immediately.
• Displays necessary mastery of Point of Sale application to effectively create, price and communicate customer projects.
• Follows up on customer leads as needed.
• Maintains a proactive response to potential client concerns and contacts the client before a problem is encountered.
• Continuously seeks improvement through process, capabilities and feedback.

• Has a proven record of customer service, project management and sales.
• Knowledge of printing, design and signs are a plus.
• Computer savvy, enjoys marketing, business communication and design.
• Has ability to build, secure and maintain customer’s trust and confidence.
• Energetic, enthusiastic and curious disposition is a great fit for this position.
• Strong analytic, written and verbal skills.
• Professional appearance is required.
• Strong organizational and time-management skills.
• Ability to leverage social media, CRM and technology.
• Project management and B2B marketing skills are helpful.

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Sales commission
• Monthly bonus opportunity
• Health savings account
• Matching 401K
• Dental

Job Type: Full-time

Salary: $20.00 - $24.00 per hour

• 8 hour shift
• Day shift
• Weekdays

• Bonus pay
• Commission