Inside Sales Representative

Leading safety manufacturer of high visibility garments is looking for a full‑time Inside Sales Representative. The role generates leads, advances the sales process, closes new business, and helps achieve opportunity‑based sales quotas.

• Job Status:
  Full Time (40 Hours a Week) Paid Bi-Weekly
• Shift: 9:00am – 5:30pm
• Reports To:
  
  Director of Sales

• Appropriately communicate brand identity and corporate position.
• Penetrate all targeted accounts and radiate sales from within client base.
• Cold‑call prospects that are generated by providing internal and external sources of leads.
• Adhere to the company’s Policies and Procedures.
• Handle inbound, unsolicited calls and convert those into sales.
• Answer incoming calls, and make outbound follow‑up calls to existing clients via telephone and email. Utilize knowledge and data to cross‑sell and up‑sell.
• Calls on and creates relationships with potential customers, or leads, to cultivate new business.
• Provide a comprehensive and positive experience for prospective customers. Emphasize products, service features, and benefits. Quote prices, discuss credit terms, and prepare sales order forms and/or reports.
• Enter new customer data and update changes to existing accounts in the corporate database, maintain and expand the company’s database of prospects.
• Maintain a clean and safe work environment.
• Travel to and participate in trade shows 1‑2 times per year.
• Performs other duties as assigned.
• Position reports to the Director of Sales and will work closely with National Account Managers.

• Two (2) years minimum of previous sales experience a must.
• Uniform apparel/garment industry experience preferred.
• Working knowledge of CRM and ERP platforms.
• Demonstrated ability to convert prospects, close deals, and achieve sales quotas.
• Solid experience in opportunity qualification, pre‑call planning and execution, call control, account development, and time management.
• Strong knowledge of sales principles, methods, practices, and techniques.
• High level of integrity and work ethic. Accepts responsibility for actions and treats others with consideration and respect.
• Excellent written, verbal communication, and listening skills.
• Working knowledge of Microsoft Office Products (Word, Excel, Outlook).

• Regularly required to use hands to type, key, handle, feel or operate office machinery, objects or controls and reach with hands and arms.
• Frequently required to sit for extended periods of time; often upwards of 50% of the day.
• Frequently required to walk, balance, stoop, kneel, squat, climb stairs or bend; often upwards of 50% of the day.

• Regularly performs duties in the office, often at a desk or on various other office equipment.
• Noise level in the work environment is typically moderate.

• Adhere to company safety policies and procedures.
• Immediately report any unsafe conditions or other safety‑related issues to a member of the management team.
• Do not allow an employee to operate any type of equipment if they have not been officially trained.

Reflective Apparel Factory is an Equal Opportunity Employer. The Company makes all selection and other employment decisions without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law(s). In addition, the Company provides reasonable accommodations for applicants and employees with physical and mental disabilities in accordance with applicable law(s). If an accommodation is required to apply for employment, or to perform the essential job functions of a position you seek, contact Human Resources so appropriate arrangements can be made.