Senior Laboratory Project Services Manager

We are seeking Senior Laboratory Project Services Manager to join IQVIA Laboratories at Marietta, GA.

We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

Responsible for operational delivery of complex clinical research studies, serving as a key contact for internal and external business relationships. This role manages study design and launch activities, supports project execution improvements, and helps maintain best practices across Project Services.

• Lead study setup activities, including protocol and budget review, project planning, milestone tracking, and risk, issue, and action log management
• Partner with Study Setup teams to support quality database setup and oversee preparation of protocol-specific documentation
• Manage study timelines, deliverables, documentation, eTMF filing, monitoring, reporting, and closeout activities
• Build and own customer relationships, facilitate communication, and coordinate resolution of study-specific issues
• Lead customer meetings, presentations, health checks, and governance activities in partnership with senior operational and business development teams
• Represent the company at investigator meetings, audits, inspections, and other internal or external meetings
• Provide study training to sites, CRAs, and customers while maintaining regular communication with sites
• Support process improvement projects, department-level assignments, mentoring, and best-practice development

• Bachelor's Degree Life Sciences or related field
• 5+ years of clinical or research industry experience, including 3 year project management / project set up experience
• Thorough knowledge of Project Management processes, the company laboratory processes, and/or equivalent working knowledge of central laboratory operations
• Demonstrated computer proficiency with Microsoft Office and the company systems, or equivalent experience with similar Centralized Laboratory systems preferred
• Experience managing study documentation throughout the project lifecycle, including filing into eTMF
• Experience in successfully leading large, global and complex Phase I-IV clinical trials preferred
• Other equivalent combination of education, training, and experience may be accepted in lieu of degree

• Excellent interpersonal and customer management skills
• Thorough understanding of medical and clinical research terminology
• Demonstrated ability to work in a fast-paced environment while possessing strong organizational skills and a demonstrated ability to meet deadlines
• Strong written and verbal communication skills including good command of English language
• Ability to establish and maintain effective working relationships with coworkers, managers, and customers
• Ability to serve as an escalation point and coordinate study or program level issue resolution
• Ability to mentor, train, and provide feedback on team performance against contract, customer expectations, and project plans

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law.

We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $83,000.00 - $. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location;…