Transportation and Mobility, Associate Director

Transportation Director

Provides executive leadership and oversight for the University's transportation programs, mobility services, and campus transportation infrastructure across all campuses. Leads the strategic planning, development, implementation, and evaluation of integrated transportation solutions that promote sustainable mobility, enhance campus accessibility and connectivity, and reduce reliance on single-occupancy vehicles. Serves as the University's principal transportation representative, fostering collaborative relationships with internal stakeholders and external partners to ensure alignment of transportation initiatives, effective communication, and exceptional service delivery.

KEY RESPONSIBILITIES:

1. Provides strategic leadership and long-term planning for the University's transportation programs, mobility services, and supporting infrastructure
2. Oversees the performance, service quality, risk management, and financial stewardship of university transportation services delivered through contracted providers
3. Manages the department's annual budget exceeding $6 million and leads five-year business planning initiatives
4. Oversees the safety, performance, and service quality of vendors and contractors supporting multimodal transportation programs, including transit, cycling, walking, car sharing, and bike-sharing services
5. Identifies, evaluates, and mitigates operational, safety, financial, and reputational risks across transportation services
6. Serves as the primary point of contact for transportation user experience and escalated customer concerns, ensuring timely resolution and continuous service improvement
7. Provides data-driven recommendations for transit route, schedule, and stop enhancements, as well as new transportation initiatives
8. Manages contracts and relationships with local apartment communities and external shuttle providers serving KSU students
9. Serves as the University's primary transportation liaison with local government agencies and community partners, including the Cobb Department of Transportation, Town Center Community Improvement District, and Town Center Community Alliance 10. Ensures compliance with contractual requirements, University policies, and applicable federal, state, and local regulations 11. Directs corrective actions involving contractor personnel and documents resolutions on behalf of the University 12.

Partners with University and departmental marketing team to promote sustainable transportation options, pedestrian safety, and transit awareness initiatives 13. Prepares and delivers presentations on transportation-related topics and represents Transportation on University committees, projects, and external engagements 14. Monitors emerging trends, regulations, and best practices in campus transportation and transportation demand management, incorporating insights into program and service planning

Educational Requirements Bachelor's degree from an accredited institution of higher education Required Experience Seven (7) years of progressive experience in transportation demand management, transportation planning, program management, transportation operations management, or related fields.

The budgeted salary range is $66,800 to $75,000. Offers are based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits.