TIS Administrative Support

Building a career at Peoples Bank gives you the opportunity to work with an award‑winning community bank dedicated to community service and employee growth.

This position supports the Trust & Investment Services teams by managing daily document processing, mail handling, client onboarding, meeting coordination, and related administrative tasks. The role assists marketing, middle‑office support, and regulatory requirements, ensuring a positive client experience and meeting department projects and events.

• Scan and index daily work for the TIS team.
• Create, edit, and maintain department forms and documentation.
• Process marketing requests and collaborate with the marketing team.
• Sort and distribute mail; execute routine and special mailings.
• Order supplies and support organization.
• Provide middle‑office hunt group phone coverage.
• Answer client calls regarding web access issues.
• Assist with client onboarding, new account packets, and client gifts.
• Coordinate department meetings, lunches, and events.
• Greet and direct clients to appropriate team members.
• Gather information for client meetings.
• Review and assist clients with Medallion Stamp documents; execute the annual Medallion Stamp audit.
• Complete special projects as assigned.

• High School Diploma.
• Experience with document imaging systems, scanning, indexing, and electronic records management.
• Strong attention to detail and accuracy in document handling and review.
• Ability to create, edit, and maintain internal and external forms and documentation.
• Understanding of document control, versioning, and approval workflows.
• Organizational and time‑management skills with the ability to prioritize and multitask.
• Strong verbal and written communication skills; excellent telephone communication.
• Professional client service skills, including front‑line client interaction.
• Mail processing, sorting, distribution, and fulfillment experience.
• Coordination of meetings, calendars, and departmental events.
• Middle‑office operational support and hunt group phone coverage experience.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience with Adobe Acrobat.
• Ability to handle confidential and sensitive client information with discretion.
• Teamwork and collaboration across departments.
• Flexibility to assist with special projects and shifting priorities.
• Forms design, layout, or advanced document editing experience.
• Marketing support experience, including processing requests and coordinating updates.
• Client web access or basic technical troubleshooting support.
• Event planning or coordination experience.
• Medallion Stamp certification (or willingness to obtain).

• High School Diploma.
• Medallion Stamp certification (or willingness to obtain).
• Proficiency in Microsoft Office (Word, Excel, Outlook).

Benefits include 401(k) with employer match, stock purchase plan, education assistance for student loans and tuition reimbursements, paid vacation and holidays, and additional company‑provided perks.

Equal Opportunity Employer M/F/Disabled/Vet. If you are unable to complete this application due to a disability, contact  to request an accommodation or alternative application process.