Sales Support Representative - Waterworks

Job Posting:
Starting at $23 and may be higher based on experience.

Schedule:

Monday through Friday, 7:00 AM to 4:00 PM.

• Work together with Sales associates to support customer needs by determining the best products and solutions.
• Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.
• Coordinate deliveries on behalf of customers.
• Answer sales calls for general information, addressing and resolving customer concerns or questions.
• Ability to effectively use customer relationship management (CRM) system and phone system.
• Responsibilities include training and working in the warehouse, pipe yard and at the sales counter.

• 1-3 years of sales and/or customer service experience is preferred.
• Experience in Waterworks or Construction is a plus.
• Must be comfortable performing physically demanding work.
• Ability to transition between warehouse, yard, counter, and administrative duties as needed.
• Exhibit strong skills for sales, including the ability to upsell.
• Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
• Ability to react well in a fast-paced environment & follow through on commitments.
• Highly motivated and customer service oriented mentality with ability to build relationships is a plus.
• General digital literacy including Microsoft Office.
• Ability to quickly learn product knowledge and processes.

• Health, dental, vision, paid time off, life insurance, and a 401(k) with a company match.
• Additional benefits include mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more.
• Pay range: $17.77 - $28.42 per hour/month as displayed; role is bonus or incentive plan eligible.
• Starting wage may be higher in certain locations based on local or state wage requirements.
• Ferguson complies with all wage regulations.

Equal Employment Opportunity
:
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information.