Parent and Youth Ambassador COAD

The Corporation for Ohio Appalachian Development (COAD)is a 50-year-old nonprofit organization that provides direct services to Ohio’s Appalachian counties in Early Care and Education, Ameri Corps Seniors, Weatherization and Energy Efficiency, and serves the state of Ohio in its accredited Weatherization Training Center. Our regional approach offers many unique benefits including connecting a credentialed workforce with meaningful employment.

As one of the largest non-profits in the region, we strive to improve the quality of life in Appalachia and eliminate the burden of poverty through targeted programs which advocate and serve underrepresented households and individuals. We are currently seeking a talented individual who is passionate about “making a difference” in their community to join our growing team.

We are currently seeking a Parent and Youth Ambassador. The Parent Ambassador positions were created to provide support to families throughout Ohio. They can best be described as a liaison between local communities and regional supports. Duties will include providing phone and online support to families in need of information and referrals to community resources, social services benefits navigation, facilitation of Parent Cafes and community listening sessions, as well as establishment of partnerships with community agencies.

• Under general supervision, respond in real-time (telephone, email, in-person, etc.) to inquiries from stakeholders (families, young adults, and agencies) seeking assistance for concrete supports (food, bedding, housing, etc.), service referrals (parenting classes, etc.), and benefits navigation (food assistance, child care assistance, BCMH application, etc.). Follow-up with stakeholders as specified by policy to ensure needs are met/questions are answered.
• Provide general information regarding program operations; maintains and updates manuals; prepares monthly programmatically required statistical and narrative reports, operates personal computer and/or word processing equipment to maintain records, attends required training sessions, and assists in developing informational materials.
• Establish partnerships and maintain correspondence with regional service providers, governmental agencies, and public entities who can provide support to families within the specified region.
• Schedule, plan, and facilitate regional programming, such as family listening sessions and Parent Cafes (in-person and virtual), to allow for stakeholder feedback on social services system utilization and supports needed; functions as a liaison between the community and state.
• Perform other related duties as required, including participation in staff meetings, training workshops, conferences, and trainings.
• Present a positive public image of COAD; make community presentations related to special projects as assigned.

• Associate’s degree in a related field preferred
• Preferred lived experience, which may include:
• Experience with a child with special needs,
• Experience with child protective services,
• Experience with any Ohio Benefit, and/or
• Experience with a child with behavioral health, substance abuse, developmental disabilities, and/or the juvenile justice system.
• Experience with community outreach, social services systems, and Ohio benefits
• Fluency with MS suite (Excel, Word, PowerPoint, Outlook)
• Documented oral and written communication skills, time management skills, and organizational skills
• Demonstrated ability to bring together unlikely partners with networking and outreach to reach creative and innovative solutions.
• A non-traditional work schedule may be required

• paid time off
• paid holidays
• vision, dental, and medical insurance with an HSA option
• generous retirement match
• professional development opportunities
• an incentivized employee wellness program
• an inclusive employee assistance program

We offer a competitive compensation package that includes a comprehensive benefits package including paid time off, paid holidays; vision, dental, and medical insurance with an HSA option; generous retirement match, professional development opportunities, an incentivized employee wellness program, and an inclusive employee assistance program. Plus, the opportunity to work in a great culture with a team that is committed to making our community a better place for everyone.

COAD believes that having a diverse and inclusive workplace not only strengthens our work but is also essential for understanding and creating programs that support our target population. COAD is an equal opportunity, affirmative action employer, committed to building a diverse inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, military status, citizenship status, caregiver status, or other categories protected by law.