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Guest Service Agent
Job in
Marion, Williamson County, Illinois, 62959, USA
Listed on 2026-07-12
Listing for:
Drury Hotels
Full Time
position Listed on 2026-07-12
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Serve as the happy, helpful face of our hotel to guests entering and departing our front door.;
Perform front desk related functions, including checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.;
Assist with breakfast and 5:30 p.m. Kickback service, including food preparation, setup, guest service, and clean-up.;
Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.;
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
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