Pharmacy Manager Marion

Position Summary

Provides comprehensive patient care to customers by processing and accurately dispensing prescription orders, administering immunizations, and administering other programs developed by Walmart in compliance with Board of Pharmacy statutes and regulations. Drives sales and profit in the Pharmacy and OTC areas by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, in‑stock inventory levels, budgeting and forecasting sales, developing and maintaining cross‑functional relationships, and assessing economic trends and demographics.

Models, enforces and provides direction and guidance to associates on proper customer service approaches and techniques to ensure customer needs, complaints and issues are successfully resolved within company guidelines and standards. Oversees the implementation of and participates in community outreach programs and encourages associates to serve as a good member of the community. Ensures compliance with company and legal policies, procedures and regulations for assigned areas, analyzes and interprets reports, implements and monitors loss prevention and safety controls, oversees safety, operational and quality assurance reviews, and develops and implements action plans.

Provides supervision and development opportunities for associates by selecting training, mentoring, assigning duties, providing performance feedback, providing recognition and promoting a belonging mindset in the workplace. Ensures confidentiality of information, documentation and assigned records as required by company policies and local state and federal guidelines. Manages pharmacy operations, conducts associate meetings to identify and respond to their needs, concerns and issues related to pharmacy products or services, and to share information related to new initiatives.

Ensures pharmacy operations are aligned with company and regulatory, for example HIPAA SOP QA policies, standards and procedures. Ensures adherence to proper policies and procedures for advising on verifying and dispensing products, customer insurance and licensure issues. Documents information on changes in pharmaceutical products and procedures and new ideas, approaches and processes and shares the information with associates and managers.

Oversees inventory flow, regularly monitors the inventory flow process to identify merchandise that needs to be ordered, ensures proper execution of inventory flow processes, and monitors and evaluates the facility to identify and address problems with inventory flow. Manages finances, demonstrates sound financial management skills including interpreting, analyzing and explaining financial data and information, manages budgets and ensures financial performance is aligned with business strategic requirements, ensures assets, liabilities, revenues and operating expenses are accounted for and reported, and complies with company financial policies and procedures.

Creates a culture of patient care safety and accuracy, communicates clear expectations regarding quality of care and patient safety, ensures counseling and providing information related to the health service provided occurs on new therapy, new items and as requested by patients or required by practice or state regulations, and implements intervention steps to improve team knowledge and focus on patient safety and risk reduction.

Compliance Focused Execution – Creates and fosters an environment centered on health care compliance execution. Actively communicates, trains and guides the processes for completion and follow‑up on compliance initiatives to associates within health wellness and other associates as applicable to the respective health care business. Implements compliance initiatives and priorities and monitors compliance execution by others. Ensures appropriate operational execution of billing procedures, HIPAA compliance adherence and standard operating procedures.

Utilizes auditing processes to identify compliance issues and implement processes for improvement. Respect the Individual – Builds high‑performing teams, embraces differences in people, cultures,…