Network Technician

Summary of Position: Maintain, and troubleshoot wiring infrastructure, phone network, and wireless network. Make changes to network as needed to support the needs of the university, faculty, staff, and students.

• Performs moves, adds, and changes as directed
• Working technician for all data / voice communications projects
• Performs locates of our underground network when needed
• Performs wire and fiber pulls as needed
• Monitors performance of all network equipment
• Installs and swaps out network switches, UPS, and wireless access points as needed
• Organizes and maintains all network closets. Keeps wiring in all racks orderly
• Responds to all network and telecom outages and trouble reports
• Keeps records and inventory of all network equipment, including shelf stock, cabling and jacks
• Collaborates with other team members, as well as other IT personnel, in the documenting of and completion of telecommunication and network projects
• Works with and train student workers as assigned
• Travels to regional sites to perform routine, scheduled, or emergency maintenance items
• Any other duties as assigned
• Physical/Visual Demands:
  • Requires ability to climb stairs and ladders
  • Ability to lift 80 pounds on a regular basis
  • Must be able to work in high places and in confined areas
  • Walking to areas across campus
  • Requires ability to use various signal meters and hand tools
  • Must be able to read and comprehend instructions
  • Must be able to communicate well in written form, verbally, in person and via telephone or in virtual meetings
• Environment:
  • Crawl spaces, plenum spaces, small closets, confined spaces, and ladders
  • Walking, sitting, standing, stooping, twisting, bending for periods at a time
  • Position may require non-scheduled after hours and weekend shifts

According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.

• High school diploma required
• Associate degree or technical training in technology preferred

• Experience with Ethernet, fiber optic, and wireless networks
• Knowledge of category 6e wiring standards
• Knowledge of building and electrical codes
• Knowledge of fiber optic technology

• Must be able to communicate effectively with supervisor and co-workers through verbal and written communications
• Must be able to communicate effectively with clients in person, via email, telephone or in virtual meetings
• Comprehension of color scheme for fiber optic terminations
• Comprehension of color scheme for multi-pair cable terminations
• Familiar with Microsoft Office 360 and Azure
• Familiar with Cisco and HP Aruba Networking

IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind.

As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2). The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.