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Patient Experience Advocate
Job in
Marion, Marion County, Ohio, 43305, USA
Listed on 2026-08-03
Listing for:
Berger Health System
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Ohio Health seeks a Service Excellence Ambassador to deliver exceptional customer service to patients, families, visitors, and physicians. You will facilitate communication, advocate for patients, resolve concerns, and help with admissions to minimize delays.
The role includes greeting guests, guiding them, and managing multi-line phone calls with a focus on confidentiality. The ambassador will also monitor information desks and lobbies for cleanliness and order, supporting a high-reliability
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