Service Operations Coordinator at Black & McDonald

Be a pivotal player in service operations as a Service Coordinator at Black & McDonald. Oversee dispatching, customer inquiries, and administrative tasks to enhance service delivery.

In this role, you will report to the Client Services Supervisor and manage various aspects of service operations. From creating purchase orders to coordinating with clients and field staff, your contributions will ensure the effectiveness and safety of service delivery. Your administrative expertise will play a crucial role in supporting both team and client needs.

Key Responsibilities:

• Handle dispatching and scheduling of service technicians

• Create and manage work orders efficiently

• Maintain communication with the B&M Central Call Centre

• Prepare safety documentation in compliance with regulations

• Process payroll entries for service technicians

Requirements:

• 2 years experience with computerized maintenance management

• 1 year experience in a dispatch center

• Preferably a Bachelor’s degree in Business Administration

• Proficient in Microsoft Office applications

• Previous exposure to mechanical services is beneficial

Leverage your skills in organization and communication to thrive in a service-oriented role at Black & McDonald.
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