Client Project Administrator Hybrid

Client Project Administrator (Contract)

Markham, ON – Broadridge is looking for a proactive and detail‑oriented Client Project Administrator to support client-facing initiatives, manage critical project data, produce accurate and timely reporting, and contribute to operational and regulatory processes.

• Maintain and update client information across multiple projects, ensuring data accuracy and completeness.
• Collaborate with internal teams and external clients to collect, validate, and update required information.
• Contribute to a high standard of client service.
• Serve as a support partner to the Client Services team.
• Attend investor meetings as required, supporting shareholder validation and scrutiny procedures.
• Respond to client inquiries professionally and efficiently, recognising client service needs.

• Prepare, maintain, and distribute reports and tracking documentation for Management, Relationship Managers, and Project Managers.
• Generate and deliver time‑sensitive correspondence, reporting, and client communications with a high degree of accuracy.
• Produce ad‑hoc reports, datasets, and operational analysis as required.
• Utilise Excel tools such as VLOOKUPs, Pivot Tables, formulas, and macros to support reporting and data management activities.

• Support the development and enhancement of operational procedures, monitoring tools, and workflow efficiencies.
• Participate in system enhancement initiatives, including documentation review, testing support, and process validation.
• Contribute ideas and recommendations that improve operational effectiveness and client experience.

• Assist with project‑related activities including data analysis, file management, reconciliation, and procedure documentation.
• Support special projects and departmental initiatives as assigned.
• Demonstrate flexibility to support business priorities, including occasional overtime requirements.

• Education:
  
  Diploma or degree in Business Administration or a related field.
• Experience:
  
  Experience in administration, project coordination, reporting, or client service environments; previous experience in client services, project administration, or data analysis roles is a plus.
• Advanced proficiency in Microsoft Office applications, particularly Excel.
• French language skills are considered an asset, but not required.
• Strong organisational and multitasking skills with exceptional attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage competing priorities in a deadline‑driven environment.
• Tools:
  Microsoft Office Suite; exposure to database systems is an asset.

Salary Range: 20.00–24.00

CAD/hour. Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies, and experience, and location.

Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship.