Associate Product Manager

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Founded in 2010, Genuine Comfort is a leading distributor of Air Conditioners (AC) and Packaged Terminal Air Conditioners (PTAC) across Canada & Mid-North USA. We are dedicated to “Delivering Comfort Consistently” to hospitality, commercial, and multi-family markets. We accomplish this through exceptional product availability, local warehousing, best-in-industry warranty and a dedication to on-time error‑free delivery of room cooling products. Our impact is felt in hundreds of thousands of apartments and hotel rooms, with a visionary goal to surpass 60,000 units sold annually by 2030.

Over the last four years, we have grown through strategic acquisitions of proven industry players, increased our product capacity and lineup, expanded our reach and distribution capabilities, have been featured multiple times in the Globe and Mail's Canada’s fastest‑growing companies list and surpassed our 2023 vision 26 months ahead of schedule.

Reporting to the Director of Product, we are hiring an Associate Product Manager (APM). The mission of the APM is to support the development and execution of product initiatives that align with Genuine Comfort’s strategic goals.

As our new APM, you will manage Vendor‑Led and Collaborative Product Developments, ensuring specifications, compliance standards, and timelines are met. By coordinating market research, facilitating prototype testing, and analyzing after‑sales feedback, you will ensure products meet customer needs, adhere to industry regulations, and contribute to the company’s overall objectives. You will maintain quality control, assist with documentation and research to create a strong product‑market fit, and provide technical support across departments, including sales, marketing, operations, finance, and customer support.

This job posting is for an existing vacancy.

Full‑time position, working on‑site in the Markham, Ontario office.

You are a driven and adaptable product professional who thrives in fast‑paced, high‑growth environments. You take initiative, move projects forward confidently, and handle ambiguity with ease. Comfortable juggling multiple priorities, you combine analytical rigour with practical problem‑solving, turning research and data into actionable insights. Collaborative and communicative, you clearly share updates, elevate issues when necessary, and foster strong relationships with both internal teams and external vendors.

You learn quickly, embrace challenges, and consistently pursue better ways to achieve results, making an impact across the full product lifecycle.

Impact and influence. You will play a critical role in shaping and supporting the product lifecycle — from concept to after‑sales — ensuring products meet compliance, quality, and customer expectations. Your insights and execution will directly influence product‑market fit and customer satisfaction. Your work will directly shape the success of the product portfolio.

Innovation and exposure. You will be part of a team that values creativity, rigour, and continuous improvement. You will work with every major department, giving you a 360° view of how products succeed in the market and how business decisions are made. From contributing to new product innovations to driving after‑sales quality control, you will wear multiple hats and see the full product lifecycle, not just one slice of it.

Career advancement. This is an ideal opportunity for someone eager to grow into a senior product role. You will gain hands‑on experience with compliance standards, prototype testing, market research, and cross‑functional collaboration, building the foundation for a long‑term career in product management.

• Product development. You will manage Vendor‑Led (VPD) and Collaborative Product Developments (CPD) approved by the Director of Product. You will track vendor progress, validate prototypes, and capture/manage tasks in  (or an equivalent platform). You will take decisive action even when all information isn’t perfectly defined.
• Compliance. You will oversee product compliance…