Manager, Compliance Change Management and Comms

Position: Manager, Compliance Change Management and Comms (3835)
Work Location:

Markham, Ontario, Canada

Hours:

37.5

Line Of Business:  Compliance

Pay Details:  $96,900.00 - $ CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Key Responsibilities

Change Governance & Execution

Support the governance of end‑to‑end compliance change initiatives, including policy changes, control enhancements, and issue remediation.

Assess the operational impact of new or changing regulations, internal policies, and risk findings; translate requirements into actionable change plans.

Develop and maintain detailed implementation roadmaps, timelines, dependencies, and risk mitigation strategies.

Ensure changes are embedded into business processes, procedures, systems, and controls

Stakeholder Engagement & Governance

Serve as a central point of coordination between Compliance Units and Risk Partners.

Facilitate working groups, and change control forums to drive alignment.

Prepare executive‑level updates, dashboards, and materials on change status, risks, and outcomes.

Escalate risks, blockers, and capacity concerns with clear recommendations.

Program Management Office (PMO)

Track and manage progress across compliance initiatives, ensuring milestones, dependencies, and deliverables are met in alignment with strategic priorities.

Hands-on Execution

Roll up your sleeves to handle day-today compliance tasks while building scalable processes

Produce quality work products independently and collectively with team members

Qualifications
Education & Experience

Minimum 7+ years of experience in governance, or risk management within the financial services or Fin Tech industry

Prior experience drafting responses and preparing evidence packages for regulators and internal audit

Excellent verbal and writing skills with a demonstrated history of independently writing quality policies, and procedures

Strong understanding of regulatory frameworks, risk management best practices, or mature Compliance Management Systems

Advance proficiency with GRC platforms (preferably Service Now and Archer)

Consistently delivers high-quality and timely work with strict attention to detail and a strong sense of ownership and accountability

Intellectually curious, provides insightful solutions as well as information

Learns and adapts easily, flexible, and comfortable with ambiguity

Professional demeanor, excellent interpersonal skills, capable of working with all levels of internal and external staff including regulators, and collaborating across large organizations

Prior project management experience

Ability to work in a diverse and inclusive workspace

Ability to work in a team dynamic and be a team player

Proficient in Word, Excel, PowerPoint, Outlook, Teams, and Microsoft Office Suite

Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support.

We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer…