Key Account Manager

Key Account Manager What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you!

Join us in shaping our future–and yours. For more information .

Customer Leader - SDM

North America, Canada, Ontario, Markham

Hybrid

The Key Account Manager is responsible for the development and achievement of Customer Business Plans and other key business objectives across a variety of performance indicators, including Net Trade Sales, Point of Sales (POS), Brand and Customer Share Growth, Trade Investment Management and Customer Profitability. You will achieve these objectives by developing strong relationships with Key Account (customer) and internal business partners (e.g. Marketing, Supply Chain, Finance, Category Management, Shopper Marketing).

This requisition is posted as a talent pipeline role to proactively build and maintain a strong pool of qualified candidates. While there may not be an immediate opening tied to this posting, candidates will be assessed and engaged for current and future opportunities as business needs evolve.

Kenvue Canada's corporate office is currently located in Markham, ON but is scheduled to move to North York (Yonge and Sheppard area) in or around Q3 2026.

• Deliver against Business Plan KPI targets for assigned accounts, categories, and brands
• Develop joint value business plans with customers that reflect the strategies and objectives for assigned brand and categories
• Manage and negotiate key agreements with customer partners including promotion and merchandising planning, new product listing, pricing actions, Revenue Growth Management, distribution and customer trade investment management.
• Utilize analytics and insights to drive sales growth, improve and increase trade investment return on investment, improve profitability, identify category development opportunities, improve and accelerate on shelf availability, review and assess inventory positions.
• Manage assigned Customer Trade investment
• Prepare comprehensive and accurate monthly Sales and Trade Investment customer forecasts and the latest estimates
• Manage day to day operation of the business including managing customer requests, deduction management, ad hoc requests, and communication with customer and internal partners.

• University degree is required, preferably in Business, Marketing or other related field.
• A minimum of 3 to 5 years professional business experience in sales, marketing, customer development, business analytics, and/or category management experience is required.

• Previous experience in CPG and retailer preferred.
• Ability to prioritize and effectively balance multiple projects/initiatives.
• Ability to interpret and communicate complex business data.
• Strong digital literacy, including Copilot, MS Office Suite applications, sales database, and web applications.
• Ability to manage trade investment and forecasting of a business.
• Strong analytical skill set and the ability to pull out relevant data points to recognize trends and shape a business story.
• Negotiation skills and leadership during joint planning business meetings externally.
• Ability to navigate an organization internally and externally developing relationships and moving past barriers.
• Ability to work in a matrix environment where priorities change rapidly, and high complexity is…