Sales Systems & CI Specialist
Job Description & How to Apply Below
Career Opportunities:
Sales Systems & CI Specialist (80274)
As a Sales Systems & CI Specialist, you will report directly to the Commercial Excellence & CI Leader. As the SAP Super Key User, this role aligns system functionality with business requirements and enhances user experience through training, documentation, process mapping, and Lean-based improvement programs.
How You Make an Impact- Serve as SAP Super Key User across all sales-related modules.
- Align SAP workflows with business processes and manage system configuration enhancements.
- Collaborate with IT on testing, issue resolution, documentation, and integrations.
- Map and improve end-to-end sales processes (Q2C, MBP, onboarding, reporting).
- Identify inefficiencies, pain points, and automation opportunities.
- Build standardized workflows, SOPs, and documentation.
- Create and maintain scalable training tools, onboarding materials, and playbooks.
- Facilitate user training sessions and support adoption of digital tools.
- Ensure consistent usage and compliance with established processes.
- Lead Lean Six Sigma initiatives to streamline processes and remove waste.
- Conduct process audits and system utilization reviews.
- Use performance metrics to identify improvement areas and track progress.
- Collaborate with IT, Operations, Finance, and Sales Leaders on system integrations and change initiatives.
- Support system changes related to portfolio updates, organizational shifts, or strategic programs.
- Bachelor’s degree in Business, Operations, Engineering, or related field.
- Minimum 5 years’ experience in Sales Operations, Sales Systems, CI, or related functions.
- SAP Key User or Super User experience required.
- Strong process mapping and improvement experience.
- Strong facilitation, communication, and training development skills.
- Experience with CRM tools, automation platforms, or reporting systems.
- Experience in B2B distribution, industrial, or manufacturing environments.
- Office or hybrid environment.
- Occasional travel (
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