Operations Supervisor – 3rd Shift

As a Laboratory Operations Supervisor in an IDEXX laboratory, you will supervise a team of Laboratory Technicians who analyze samples and help veterinarians diagnose and treat pets. Enhancing the lives of people and pets starts with empowering our own employees, focusing on continuous improvement, and supporting strong collaboration and inclusiveness. As a leader in the lab, you ensure your team is supported and managed and help them achieve their goals.

This is a full‑time role with competitive day‑one benefits and performance incentives.

What you’ll be doing as a Laboratory Operations Supervisor:

You leverage your passion for coaching and developing employees, and help your team reach their full potential while achieving business goals

You organize staff schedules, coordinate workflow, and oversee costs and metrics

You problem‑solve, from troubleshooting diagnostic analyzers to resolving situational workflow and turnaround‑time challenges

You act as a business leader and a people leader for the lab and the line of business

You bring your passion and enthusiasm for teamwork, success, innovation and excellence to your role and team

What you’ll need to succeed:

You are able to work the night shift

You have directly supervised 10+ employees in a fast‑paced and / or high‑volume work environment

You have 1+ years of recent supervisory experience

You have knowledge of veterinary or human clinical testing procedures

You enjoy a fast‑paced, high‑volume, innovative work environment

You are passionate about people leadership

You are excited about the opportunity to use your skills and abilities to promote the health and well‑being of animals

You are able to meet the physical requirements that go with working in a lab – standing and sitting for extended periods of time, phone & computer use, extended reach, lifting up to 50 lb, and specific vision ability – close, color, depth perception, and ability to adjust focus

This is a laboratory, so there is potential exposure to biohazards, agents known to cause zoonotic diseases, and hazardous chemicals

What you can expect from us:

Salary rate targeting: $75,000/year

Opportunity for annual cash bonus

Opportunity for performance‑based annual merit increase

Health/dental benefits day one

RSP with employer matching

Paid sick time, and paid vacation time

Additional benefits include financial support, mental health resources, volunteer paid days off, and more

Schedule:

This is a full time (40 hour/week), night‑shift position

The shifts and hours may vary depending on business needs

Reliable and dependable attendance is an essential function of the position

Adherence to attendance‑related policies and expectations is critical to this position

In this Laboratory Operations Supervisor role, you will work on site in our Markham, ON lab.

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