Aviva Product Manager Digital Solutions

Join Aviva as a Product Manager and revolutionize digital customer pathways. Focus on enhancing self-service experiences using AI and modern product development tools.

This role involves taking ownership of customer engagement strategies across digital platforms post-purchase. You’ll be expected to prototype, test, and implement solutions that decrease friction in user experiences. A focus on agility and real-time improvements will be essential to deliver value quickly.

Key Responsibilities:

• Transform ideas into user-friendly prototypes

• Launch A/B tests to measure product effectiveness

• Oversee self-service and claims processing enhancements

• Collaborate tightly with design and engineering teams

• Innovate workflows to speed up delivery processes

Requirements:

• Experience in shipping digital products or features

• Aptitude in utilizing AI technologies for product efficiencies

• Strong analytical skills to drive product strategies

• Ability to operate in fast-paced environments

• Knowledge of telematics or customer engagement principals

Become a catalyst for change at Aviva, advancing digital solutions that improve customer service experiences and engagement.
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