Operational Resilience Manager at Enercare

Join Enercare as a Manager of Operational Resilience, ensuring critical business operations continue during disruptions. This full-time role in Markham requires expertise in process improvement and risk management.

In this position, you’ll support the design and implementation of resilience practices across the organization. Collaborate with cross-functional teams to develop an operational resilience framework, ensuring alignment with customer needs. Your focus will be on workforce readiness and enhancing the customer experience while maintaining business continuity and operational readiness.

Key Responsibilities:

• Support operational resilience framework development and execution

• Coordinate resilience activities across business units

• Document critical business processes accurately

• Develop actionable Operational Continuity Plans (OCPs)

• Facilitate Business Impact Assessments for operational areas

Requirements:

• Bachelor’s degree in business or related field

• 5-8 years in Operations, Business continuity, or risk management

• Strong process mapping and documentation skills

• Effective communication and stakeholder engagement

• Analytical mindset with attention to detail

Drive operational excellence at Enercare while enhancing resilience through strategic planning and collaboration.
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