Client Manager for Defined Services

Position: Client Manager for Defined Benefits Services
Take charge as a Defined Benefits Client Manager, working virtually from Canada. Oversee client relations and ensure top-quality defined benefits administration services.

This pivotal role requires a strong blend of client management and operational expertise in a complex, regulated environment. You will be the primary contact for assigned clients, leading the service delivery and coordination of internal teams. A focus on analytical thinking and communication will be key in enhancing client satisfaction while driving process improvements.

Key Responsibilities:

• Act as the primary point of contact for client inquiries

• Oversee operational teams for accurate defined benefits execution

• Interpret client requirements and coordinate solutions

• Manage client-specific projects and plan changes

• Analyze data for decision-making and reporting

Requirements:

• Experience in defined benefits administration or pensions

• Strong client relationship management skills

• Excellent analytical and communication skills

• Ability to manage multiple priorities effectively

• Detail-oriented with compliance focus

Drive successful defined benefits outcomes by leveraging your client management and operational skills in this collaborative virtual role.
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