Sales Operations Coordinator

Sales Operations Coordinator – Markham, Ontario

The Sales Operations Coordinator is at the center of the commercial organization, connecting people, data, processes, and priorities to ensure the Sales team has the tools and support needed to win in the marketplace. Reporting to the Director, Sales Strategy & Operations, this role supports business performance by coordinating cross-sectional initiatives, leveraging technology, and driving continuous improvement to deliver commercial outcomes.

• Coordinate KPI tracking, POS data, dashboards performance updates across customers, channels, and categories.
• Monitor competitive activity, retail pricing, promotions, flyer activity, and market trends to identify insights, opportunities, and risks.
• Maintain sales trackers, promotional calendars, customer databases, and reporting tools to ensure accurate, consistent information.
• Support pricing initiatives, innovation launches, promotional evaluations, and commercial performance analysis.

• Support product listings, demonstrations, promotions, and activation initiatives from planning through execution.
• Maintain planning calendars, timelines, milestones, and deliverables to keep priorities on track.
• Prepare customer‑facing materials, including sell sheets, business review templates, samples, and supporting documentation.
• Coordinate sales meetings, customer reviews, team events, and leadership presentations, including agendas, materials, logistics, and follow‑up actions.

• Serve as a trusted resource for the Sales team by improving information flow, reducing administrative barriers, and supporting execution excellence.
• Identify, document, and implement opportunities to streamline, standardize, and improve business processes.
• Leverage Microsoft Copilot, Power BI, Power Automate, AI tools, and other technologies to improve reporting, insights, and team productivity.
• Bring curiosity, initiative, and a continuous improvement mindset to help strengthen commercial operations.

• Post‑secondary education in Business, Commerce, Marketing, Analytics, or a related field.
• 1–3 years of experience in sales operations, sales administration, business support, customer development, or analytics.
• Strong working knowledge of Microsoft Excel, PowerPoint, Teams, SharePoint, and Outlook; experience with Power BI, Power Automate, Microsoft Copilot, or AI‑enabled productivity tools is a strong asset.
• Strong organizational, project coordination, and follow‑through skills, with the ability to manage multiple priorities and deadlines.
• Clear written and verbal communication skills, with confidence preparing materials, coordinating information, and supporting cross‑functional stakeholders.
• An analytical mindset, attention to detail, and the ability to turn data, trends, and business information into practical insights.
• Experience in retail, CPG, consumer goods, food, or sales‑driven environments is considered an asset.

• Enjoy working in a fast‑paced, collaborative environment where priorities move quickly and your work has visible impact.
• Are curious, proactive, and comfortable asking questions, solving problems, and bringing ideas forward.
• Like keeping details organized, deadlines on track, and information flowing across teams.
• Are energized by data, technology, and process improvement to help the Sales team work smarter.
• Build strong relationships and take pride in helping others succeed.

• Hiring Range: CAD $45,000 – $60,000.
• Eligible for an annual bonus of up to 5%, based on company performance and the terms of the company bonus plan.
• Final compensation will be based on relevant experience, skills, location, and internal equity.

• Join a collaborative, inclusive, and values‑driven company where your work can make a visible impact.
• Be part of a medium‑size organization with trusted Canadian brands, strong market presence, and the agility to move ideas forward.
• Work with teams that value curiosity, continuous…