Strategic Vertical Product Assortment & Demand Manager

GETTING TO KNOW THE POSITION

The Strategic Vertical Product Assortment & Demand Manager is responsible for governing the company’s product portfolio in our strategic market verticals (such as Data Centers, Public Transit, Grid Power and Renewables), while ensuring alignment between customer demand, supply availability, and operational execution. The role combines product lifecycle management, master data governance, and demand coordination to support a consistent and transparent customer experience.

This position serves as a central liaison between Sales, Customer Service, Operations, and Supply Chain, managing backlog visibility, monitoring delivery commitments, and coordinating revised estimated delivery dates. Through structured product management and demand oversight, the role ensures portfolio clarity, ERP data integrity, and improved communication across the organization.

• Own product master data (MDM) within the ERP system, ensuring data accuracy, completeness, and compliance with governance standards.
• Maintain ERP hygiene through routine audits and data quality reviews.
• Partner with IT and Operations to resolve data discrepancies and improve master data processes.

• Lead quarterly and annual product assortment reviews to align portfolio strategy with customer needs and company objectives on key strategic market verticals.
• Analyze product performance, complexity, and profitability to recommend additions, rationalization, or product discontinuations.
• Manage product lifecycle governance including new product introductions, maintenance, and end-of-life transitions.
• Ensure clear communication of product changes across Sales, Marketing, and Operations.

• Monitor and manage the customer order backlog to ensure visibility into demand and delivery commitments.
• Track and review revised estimated delivery dates (ETAs) with manufacturing plants and supply chain teams.
• Identify risks to customer deliveries and proactively communicate updates to Sales.
• Escalate critical supply constraints and coordinate cross-functional resolution efforts.
• Maintain alignment between customer expectations and operational realities.

• Act as a key liaison between Sales, Customer Service, Manufacturing, and Supply Chain teams.
• Facilitate regular reviews of backlog status, order prioritization, and supply constraints.
• Support alignment of demand signals with operational capacity and inventory availability.
• Ensure consistent communication regarding order status, product availability, and supply changes.

• Support development of dashboards and reporting tools for product performance, backlog trends, and delivery performance.
• Identify opportunities to improve demand transparency, backlog visibility, and cross-functional coordination.
• Support process improvements that enhance customer experience and internal efficiency.

• Bachelor’s degree in Business, Supply Chain, Marketing, or related field.
• 5+ years of experience in Product Management, Sales Operations, Demand Planning, or Supply Chain coordination roles.
• Experience working with ERP systems (SAP preferred).
• Strong analytical and problem-solving capabilities.
• Demonstrated ability to collaborate across commercial and operational teams.

• Experience in manufacturing, industrial distribution, or B2B environments.
• Experience working with backlog management, demand planning, or supply coordination.
• Exposure to Lean or Continuous Improvement methodologies.

• This role requires occasional travel (